AbA Provides Performance Management essentials
The future of your bank depends on
the foundations you’re putting in place
today—especially when it comes to
managing your staff. Give your managers the tools and techniques they need
to build and maintain a successful
team with ABA Professional Development’s In-Bank Performance Management Training.
This series of five courses will give
your managers:
■ ■ structured, consistent training across
your organization
■ ■ a focus on key management principles necessary for success
■ ■ the ability to attract, develop and retain your best employees
■ ■ a career path leading to management
positions
■ ■ confidence in knowing your organiza-
tion is committed to their success and
continued development
Online exercises and discussions help
your managers master the knowledge
they need, while in-bank training allows
them to put that knowledge into practice
and test their newfound skills.
Attract, Retain and Develop
Your Most Important Asset—Your staff
As your most trusted resource for banking training, we create programs that
shift the focus toward skill development—providing benefits from a sales,
service and customer perspective.
The ABA designs a program to meet
your unique needs by:
■ ■ leveraging the banking industry’s
most comprehensive library of content and resources
■ ■ delivering training by a highly regard-
ed team of banking industry experts
room-based, or a blend of these de-
livery methods to address your staff’s
most effective learning style
■ ■ fostering the earning of industry-
recognized ABA credentials, upon
completion
ABA Custom In-bank Training is
specifically targeted to drive the com-
petency of your staff and provide a
structured, consistent and cost-effective
solution for your training challenges. For
more information call 1-800-BANKERS
or visiit www.aba.com/custom/de-
fault.htm. ■
