The CE Quizzes in ABA Bank Compliance provide up to six continuing education credits per year to those who
hold the CRCM certification. Each quiz consists of ten questions taken directly from the articles in each issue.
The quizzes have been pre-approved by the ICB for 1.0 credits each. You must correctly answer seven out of ten
questions to receive the credit. To take the quiz, please go to ICB Certification Manager, aba.csod.com/client/aba/
default.aspx. After you login, click on your certification on the home page which will take you to the “Certification
Details” page. Locate the quiz, select “Request” to launch the quiz. Quiz credits are automatically uploaded to
your record. If you have any questions, please contact ICB at email@example.com.
Who’s Your Data?: Getting to Know Your Vendors and
Protecting Your Data
By Marcia Geike, CRCM and David McCrea, CRCM
1. Which are the most obvious vendors to consider in the high risk
a. Vendors that you share data with—especially customer information.
b. Vendors who do not have certificates of insurance.
c. Vendors who you have never done business with before.
d. Vendors who are new to banking.
2. As stated in the article, which are some of the less obvious
vendors with a high risk level you should consider?
a. Firms that specialize in social media marketing.
b. External auditors, consultants, temporary employees, and contract
c. Secondary insurance providers.
d. Vendors who are data aggregators.
3. The article cautions against vendors that might have access to
your systems or whose systems which contain your data might
be vulnerable to intrusion, EXCEPT:
a. Managed IT services—outsourcing vendors for network and intrusion
b. IT support—managing routers and servers.
c. Cloud services—Software as a Service (SaaS).
d. Marketing providers—social media specialists.
Hunt for Cyber Threats rather than React: Re-think Your
Bank’s Approach with Cyber Analytics
by Colin McKinty
4. Why does the article say my bank needs Security Analytics?
a. Every banker needs to know how many attacks their firewall can take.
b. Security Analytics has an important role in defending against the
unknown threats to critical assets
c. Fair market lending issues are best determined with security
d. Security analytics help employees in branches feel better about
5. The choice of when to implement a Security Analytics solution
is driven by:
a. An analysis of the risks to an organization and the maturity of the
security capabilities currently in place.
b. The analysis of the IT department and whether there are enough
employees to handle implementation.
c. The execution of the business plan and whether there are ample
resources on the balance sheet.
d. The risk the compliance and IT department jointly determine they can
HMDA With 2020 Hindsight
by Barbara Boccia, CRCM, MBA, J.D.
6. In general, the HMDA changes will relate to all the following
a. Information about applicants, borrowers and the underwriting
b. Information about the property securing the loan.
c. Information about the features of the loan.
d. Information about how you conduct HMDA training.
7. It is critical to ensure your Complaint Management System is
updated to do the following EXCEPT:
a. Label and quantify consumer complaints.
b. Track consumer complaints.
c. Respond to consumer complaints.
d. Report complaints automatically to the Board of Directors.
Fifty Shades of Confusion: UDAAP Issues in Lending
By Tina M. Shaver, CRCM, CAMS
8. The lifecycle of a lending product is all of the following EXCEPT:
a. Development and marketing.
b. Account opening and servicing.
c. Collections and third parties.
d. Sanctions and awards.
9. According to the author, which of the following is NOT an
important element of marketing materials?
10. Some higher-risk lending products and services that deserve
additional attention include all the following EXCEPT:
a. Mortgage and auto loans.
b. Credit cards and rewards programs.
c. Savings and checking accounts.
d. Add-on products and student loans.