JULY–AUGUST 2019 | VOL. 40 | NO. 4
FEATURES
COLUMNS:
4 Compliance
Management
BY CARL PR Y, CRCM, CRP
14 On the Frontline
BY MARK BURNSIDE,
CRCM
22 Perspective
BY ARTHUR R. PREISS,
Ph.D.
PHILIP B. PREISS
DEPARTMENTS
34 From the
Hotline
BY LESLIE CALLAWAY,
CRCM, CAMS, CAFP
MARK KRUHM, CRCM,
CAFP
RHONDA CAS TANEDA,
CRCM
36 Highlights
38 Regulatory
Developments
Table
40 Continuing
Education Quiz
8 How to Maintain Fair and Responsible Servicing Practices
BY LIZA WARNER, CPA, CFS, CRMA AND
KAREN CULLEN, CRCM
Compliance officers must ensure they continue to help
the bank by identifying and mitigating compliance risk in
all aspects of account servicing, including fair lending and
UDAAP. Weaving regulatory requirements throughout the
servicing process will make sure the bank exceeds customer
expectations, differentiates itself in the marketplace and
avoids regulatory land mines.
16 E-SIGN: The Dinosaur in the Room By Margaret Weir West
BY MARGARET WEIR WESTBY, ESQ., CRCM
The Electronic Signatures in Global and National Commerce
Act (E-SIGN) hasn’t been revised in almost 19 years, and
there is no indication that it will change. However, because
of new technologies, we are doing more and more online,
and it is important we get it right.
24 Loan Fraud is on the Rise: Tips and Tools to Help Spot the Risks
BY NIMA J. VAHDAT, CRCM, CAMS
As mortgage rates increase and qualification becomes more
difficult, the incentive to commit fraud increases. Now’s
the time to self-reflect on where fraud can hide in your
organization and how to flush it out.
30 Compliance Moves for the Roaring Twenties: A Primer to
Partnering with Fintechs
BY BARBARA BOCCIA, CRCM, MBA, J.D.
This primer will help your financial institution be able to
anticipate the new types of risk that can emerge when
partnering with a fintech. Here you’ll find some of the basic
preliminary questions that are common to almost any type
of fintech, and some specific questions for business models,
relating to either digital banking (including payments) or
digital lending.
